Q8Ba7th Official Blog

Name: LovelyThings.biz

Brief: LovelyThings.biz is another online virtual gift store in Kuwait that seems to operate from home since 2004, providing their services of gift assembly for the requested occasion. They offer a variety of gift baskets for your occasion, such as Baby, Birthday, Children, Eid, Father’s Day (They remember us!), Girgean and others. According to them, most gift items come from the US and UK. Thus it seems to take 3 days before your basket is ready, or an additional small extra fee for short time notices.

How To Order: While this may not be the most technological advanced solution, it may be the best for it’s type of business in Kuwait. You basically select the basket you like, do some custom changes if you like, write it down and email it to them, or add it to your shopping cart and proceed to checkout. Email picture of your basket is sent once it’s ready. If you like it, you get it delivered to you, and do cash on delivery payment. They seem flexible that you can pay in a different location, or do an NBK bank transfer, and while your order is in process, they do have a tracking page. Not sure how it looks though.

Cost: It’s hard to judge on the basket price without having good knowledge about per item price. However judging on what I see, and using my assumptions, I would say the baskets are a bit over priced. You are paying the extra charge for the service of getting it done and delivered to you. 20 KD minimum charge for FREE delivery.

Design: Site has a pretty humble design, quick, straight to the point. I would suggest some revision to the text style and color, which right now is a bit difficult to read.

Samples:

Our Pick: While browsing through the samples, we were speechless when we saw this one!

Diaper Cakes!

• Site design gets a little review. As mentioned before, revision of font style and coloring. Some layout improvements are possible I guess, though I my self am not the expert in design.
• Contact Info: It is always more professional to give contact form rather than giving email address or mobile number. If it is required, a better way of presentation I think would make it also look more professional. They seem to have one actually!
• Cost: If possible, a lower price might attract more customers. (As a matter of fact, this is always the case
• Theme and special featuring: It’s quite nice to see a great variety of categories from LovelyThings. However, without good promotion for it, it will not fly as good. Right now we are in Ramadan, and LovelyThings offer Eid and Girgean baskets. However you don’t see any special featuring of those baskets anywhere in the site, when it’s the best time of the year for such unique offerings. People are always looking for such things. Featuring those baskets would draw people’s attention. Changing site theme if possible to Ramadan one, while a bit costly in time and money, would make people spend more time on the site, searching for what they these days.
• Baskets: Some baskets we believe can be improved. Our two examples are Ramadan and Eid, which are supposed to have local touch. I have seen so many head turning baskets for those occasions, but not here. Hope we can get some of those, I believe they can be very helpful.

If you were a customer of this store before, please do share your experience with us. As we haven’t.

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