LovelyThings.biz Gift Store Review
Name: LovelyThings.biz
Brief: LovelyThings.biz is another online virtual gift store in Kuwait that seems to operate from home since 2004, providing their services of gift assembly for the requested occasion. They offer a variety of gift baskets for your occasion, such as Baby, Birthday, Children, Eid, Father’s Day (They remember us!), Girgean and others. According to them, most gift items come from the US and UK. Thus it seems to take 3 days before your basket is ready, or an additional small extra fee for short time notices.
How To Order: While this may not be the most technological advanced solution, it may be the best for it’s type of business in Kuwait. You basically select the basket you like, do some custom changes if you like, write it down and email it to them, or add it to your shopping cart and proceed to checkout. Email picture of your basket is sent once it’s ready. If you like it, you get it delivered to you, and do cash on delivery payment. They seem flexible that you can pay in a different location, or do an NBK bank transfer, and while your order is in process, they do have a tracking page. Not sure how it looks though.
Cost: It’s hard to judge on the basket price without having good knowledge about per item price. However judging on what I see, and using my assumptions, I would say the baskets are a bit over priced. You are paying the extra charge for the service of getting it done and delivered to you. 20 KD minimum charge for FREE delivery.
Design: Site has a pretty humble design, quick, straight to the point. I would suggest some revision to the text style and color, which right now is a bit difficult to read.
Samples:
Our Pick: While browsing through the samples, we were speechless when we saw this one!
Diaper Cakes!
Suggestions:
- Site design gets a little review. As mentioned before, revision of font style and coloring. Some layout improvements are possible I guess, though I my self am not the expert in design.
Contact Info: It is always more professional to give contact form rather than giving email address or mobile number. If it is required, a better way of presentation I think would make it also look more professional.They seem to have one actually!- Cost: If possible, a lower price might attract more customers. (As a matter of fact, this is always the case
- Theme and special featuring: It’s quite nice to see a great variety of categories from LovelyThings. However, without good promotion for it, it will not fly as good. Right now we are in Ramadan, and LovelyThings offer Eid and Girgean baskets. However you don’t see any special featuring of those baskets anywhere in the site, when it’s the best time of the year for such unique offerings. People are always looking for such things. Featuring those baskets would draw people’s attention. Changing site theme if possible to Ramadan one, while a bit costly in time and money, would make people spend more time on the site, searching for what they these days.
- Baskets: Some baskets we believe can be improved. Our two examples are Ramadan and Eid, which are supposed to have local touch. I have seen so many head turning baskets for those occasions, but not here. Hope we can get some of those, I believe they can be very helpful.
If you were a customer of this store before, please do share your experience with us. As we haven’t.
Popularity: 28% [?]
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Lovely Things said,
September 7, 2008 @ 2:40 am
Hello,
Thank you so much for our review – we really appreciate it!
We would like to offer some clarifications;
We do have a shopping cart for ordering – you do not have to email us separately to make an order.
Cost: Our clients seem to think that our baskets are extreme value for money compared to other businesses. We believe that our uniqueness offsets the price e.g. where in Kuwait can you buy a diaper cake???
Contact info: We have a contact form as well as our mobile and email address.
Ramadan and Eid Baskets – How could we improve these? Do you mean put pictures up?
Thank you!
Lovely Things
Q8Ba7th said,
September 7, 2008 @ 8:29 am
Lovely Things: Thanks for taking the time to write your words here, and sorry for any incorrect information we may have listed. We will fix it in the post.
As for Ramadan and Eid baskets, right now you have a wonderful collection of baskets, but it does not reflect the culture of Girgean. Some samples can be seen below:
Sample 1
Sample 2
Some also come in ship shapes or lantern. You can pass by co-ops these days and see a collection for some inspiration perhaps.