MENAFILE – Physical Document Storage Company in Kuwait
MENAFILE is a company that seems to be providing a neat and organized service of physical document storage in a time where companies are moving to the digital content storage, scanning all their documents into soft copies. Many companies in Kuwait still prefer or is forced to use physical documents for legality issues. Piles and piles of faxes, forms, contracts and official letters become difficult to store and manage properly, so what this company promise is to store them where it’s safe and in an organized way that makes it easy to retrieve.
As the company sees it, if you have your own storage area the you are either not utilizing it fully, as you have extra space, or you are over utilizing it and it’s getting condensed with forms. The way they store your documents is based on boxes. Minimum of 50 and it can go up to 50,000 boxes. You have more? Well I wouldn’t worry about that as in that case they must upgrade you to their premium customer
. The FAQ section talks about the accessibility of the forms, and if it’s as they claim it is, that’s not bad at all.
Almost as if they were in your office, in the case that a particular record is required, the client simply calls, faxes, e-mails, or enters a request through our secure web server. Our advanced software is able to track the file required instantaneously, if the client requires the original file it can be sent within the hour, by the end of the business day, or by the beginning of the next business day depending on urgency. Alternatively, if it is not confidential, the particular record within the file can be faxed, or scanned and sent to the client’s e-mail inbox.
1 hour delivery, or fax it for non-critical documents. I assume ofcourse they have a record of when each document or box was last opened and by whom, otherwise you can’t trust it. Another thing they don’t specify is holidays and after working hours. Many companies are forced to work to late hours to overlap with Europe and US, or perhaps working over wekend of long holiday. In such times, if I am in desperate need of certain document, how will it work out? There are some nice screen shots from inside the warehouse showing the access cards and hand-held devices used to track packages and access to them.
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